Build a Digital Utility of Tomorrow

SMART360 is an AI-enabled smart utility software designed to meet the needs of small and mid-sized utilities.

Designed with your business priorities in mind

Customer Experience
Utility consumers want better digital interactions. SMART360 provides a self-service portal, including in-app notifications, usage data, and seamless customer communications.
Worker Efficiency
A growing mobile workforce necessitates better technology use, which SMART360 can provide from effective route optimization to improved customer service tools.
Aging Infrastructure
Utility companies are looking for cutting-edge digital tools to manage and update their aging infrastructure. By using SMART360, utility companies can lower their risk of failure.
Data-driven Decision
Making strategic decisions, improving operational effectiveness, and improving customer service all require AI-driven data. Get accurate data with SMART360.

SMART360 is a cloud based smart utility platform for small and mid-sized utilities.

We solve your utility needs

Next generation platform
A best in business SaaS platform customized for utilities
Cloud deployment is available to reduce time, cost, and risk with SMART360's built-in high-security and scalable platform.
Build better experience
Delightful experiences for customer journeys across all channels
Enhance customer interactions, raise overall satisfaction, and maintain constant engagement for better, multi-channel experiences.
AI/Analytics driven
Deliver actionable insights to help you make smarter decisions.
Receive actionable insights that can be put into practice while successfully streamlining processes and take smarter decisions.
Reduced total cost of ownership
The cost of ownership will decrease with technology integration.
Save millions of dollars by using an all-in-one platform with built-in smart features that lowers training and infrastructure requirements.
Next generation platform
A best in business SaaS platform customized for utilities
Reduce Time, Cost & Risk with built-in high security & scalability through AWS cloud.
Build better Experience
Delightful experiences for customer journeys across all channels
Improve customer relationships and overall customer satisfaction & maintain constant engagement for richer, omnichannel experiences.
AI/Analytics Supported
Deliver actionable insights to help you make smarter decisions.
Receive relevant insights that can be put into action while also effectively streamlining processes.
Reduced total cost of Ownership
The cost of ownership will decrease with technology integration.
Save millions of dollars by using an all-in-one platform with built-in smart features that lowers training and infrastructure requirements.

Take the Digital Maturity Assessment today!

Transform your utility business with just 10 minutes of effort! Generate a sample digital maturity assessment report and gain valuable insights. Create a customized digital transformation plan with the help of our experts.

Don’t take our word for it. Trust the experts

Utilities are facing the challenge of increasing rates for their customers while also ensuring that those rates are affordable. Data analytics can help utilities better understand the demographics of the community and make informed decisions about rate structures that take into account the ability of customers to pay.
Water utilities are under pressure to minimize costs, but are often cautious about innovation. However, there is a tremendous amount of opportunity to reduce capital and operating expenses in order to keep overall rate pressure down.
Utilities stand to benefit the most from using tools like ours to quickly assess options and create plans for treatment works under a range of potential future scenarios that may be difficult to predict or plan for.
REPORT

Stay ahead of the game: Get the SWS 2022 water industry report now!

Key trends in the water industry include a focus on workforce automation, cloud-based solutions, and aging infrastructure upgrades. Utilities will prioritize spending on SCADA, AMR, and customer information systems in the next 3 years and are seeking tools for analytics-based decision making.
A leading Water Utility partnered with Bynry to make operations transparent and boost revenue
" Issuing bills on time was one of the major headaches we faced before SMART360. It used to take around 60 days to create and distribute bills. After implementing our Smart Billing Module by SMART360 Platform, billing including meter- data reading and bill distribution cycle got streamlined and got down upto 20 days. We saved a lot of time and cost by implementing Bynry’s SMART360 platform. "

Let’s talk

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