Reduce the time needed to on-board customers by 50% and notify your customers in real-time of the progress. Assign service agreements, meters, collect service charges and offer various plans with ease
Provide your customers with an interactive experience using Online and Smartphone channels. Increase customer loyalty with improved service efficiency in the areas of bills, payments, services, grievances, deals, usage alerts
Build a historical view of all transactions, such as service requests, changes to KYC, changes to plan, offers made , meter changes, work orders processed. Gather valuable data for review and decision-making. Provide transparency to ensure that the customer is well informed
Drive customer behaviors on usage patterns, leakage, outages, best practices using artificial intelligence and meet sustainability goals.
Have a near-real-time view of field activities to successfully manage communication and collaboration between the customer and field engineer through the Integrated Field Force & Work Order Management feature
Measure the speed and quality of work and take meaningful decisions aided by the live dashboards showing real-time progress, pending requests and MIS reports
Our characteristics that make a difference
The reliability of an organization is determined not just by the solutions it offers but also by post sales support. We take pride in the comprehensive support provided to our customers anytime, all the time.
Access to real time information is pivotal to successful business operations. Our solutions are designed to offer you not just real time information but also real time insights using Artificial intelligence and analytics
We at Bynry offer micro-services and Rest API based solutions that help you stay one step ahead of the game by providing easy mechanisms to integrate with upstream and downstream systems
“SMART360 has been a part of our organization for a few years now. The solution has undoubtedly transformed the way we do business. Ever since we installed it, potential features are added equipping us to take on new industry challenges. It really saves us time and effort as it helped us achieve 100% accuracy in meter reading and billing. Yes, it also reduced the consumer complaint by 60%. If you are looking for a solution to ensure smooth operations, SMART360 has got you covered.”