Onboard Faster. Service Better.
Improve Customer Experience
Get rid of time-consuming manual processes, reduce customer complaints
and serve your customer intuitively
Bynry Secure Utility Cloud helps build speed and
flexibility to provide a delightful customer experience
Faster Customer onboarding
Reduce the time needed to on-board customers by 50% and notify your customers in real-time of the progress. Assign service agreements, meters, collect service charges and offer various plans with ease
Self Service using Mobile & Web
Provide your customers with an interactive experience using Online and Smartphone channels. Increase customer loyalty with improved service efficiency in the areas of bills, payments, services, grievances, deals, usage alerts
Historical view of all interactions with customer (360 Degree view)
Build a historical view of all transactions, such as service requests, changes to KYC, changes to plan, offers made , meter changes, work orders processed. Gather valuable data for review and decision-making. Provide transparency to ensure that the customer is well informed
Smart alerts to empower customer and achieve sustainability
Drive customer behaviors on usage patterns, leakage, outages, best practices using artificial intelligence and meet sustainability goals.
Best Informed customer on field service activity & Outages
Have a near-real-time view of field activities to successfully manage communication and collaboration between the customer and field engineer through the Integrated Field Force & Work Order Management feature
Live Dashboards and Reports for better decision making
Measure the speed and quality of work and take meaningful decisions aided by the live dashboards showing real-time progress, pending requests and MIS reports
Why Do Industry Leaders Stand By our platform?
Our characteristics that make a difference
Comprehensive Customer Support
The reliability of an organization is determined not just by the solutions it offers but also by post sales support. We take pride in the comprehensive support provided to our customers anytime, all the time.
Powered by AI & Analytics
Access to real time information is pivotal to successful business operations. Our solutions are designed to offer you not just real time information but also real time insights using Artificial intelligence and analytics
Easy to integrate
We at Bynry offer micro-services and Rest API based solutions that help you stay one step ahead of the game by providing easy mechanisms to integrate with upstream and downstream systems
Know Us Better Through Our Clients-
“SMART360 has been a part of our organization for a few years now. The solution has undoubtedly transformed the way we do business. Ever since we installed it, potential features are added equipping us to take on new industry challenges. It really saves us time and effort as it helped us achieve 100% accuracy in meter reading and billing. Yes, it also reduced the consumer complaint by 60%. If you are looking for a solution to ensure smooth operations, SMART360 has got you covered.”
A Smart Solution That Ensures Seamless Operations
Customer On-boarding
Service Agreements
Offers
Plans
Connection
Disconnection
Transfer
Services
Complaints
Self Meter Read
View Bill
Pay Bill
Notification
Email/SMS
Dashboard
Daily Reports
Cybersecurity Certified
Unlimited business users free forever
With scalable and secure platform backed by a dedicated
support team, make every
part of your Customer Support,
Billing, Work Force and Assets make more effective
Pay-per-meter
All-in-one platform
Free onboarding
If you can spare 60 seconds of your precious time, we can help you take a life changing business decision. Please share your details, we will get in touch.
- Forget about XL sheets and manual labor. Everything can be automated
- GPS tagging and route sequencing features can reduce theft and non-billing issues
- Build a field force that works faster and efficient
- Get a real-time dashboard that ensure seamless flow of information between team
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