Smart growth strategies when coupled with smarter technological solutions can make your gas company several cuts above the ordinary. Are you ready to embrace smarter and scalable solutions to improve your ROI? Now is the time to take advantage of our SMART360–an integrated platform that offers a 360-degree view of your consumer's interactions such as billing, payments, usage, service requests, and much more.Case Studies
From consumer onboarding to asset maintenance, Our experts will be by your side at every step of the process.
SMART360 is all about ensuring a hassle-free and faster user onboarding process for City Gas Distribution Companies (CGD)
Bringing in new consumers is a long and tiring process when done manually. Tracking enquiries, identifying convertible leads and then responding to them on time can take a lot of human hours. This becomes alarming as efficiently used time and wasted human resources can impact your bottom line.
The inbuilt features on SMART360 ensure smooth interaction between your executives and new consumers from the first contact until the connection is set up. The system is designed to standardize every processes of a gas distribution network such as smart meter installation and gas conversion while sending real-time updates and ensuring accurate document veriﬁcation. When you have an efficient and trackable process in place, the productivity of your workforce increases tremendously guaranteeing better and faster onboarding process.
Timely updates and resolution of issues can go a long way in creating a happy consumer base. Our solution is designed to make all these and more possible.
A growing consumer base means that there will be increased requests and queries. The enquiries, grievances, and service requests that are sent via multi-channels such as SMS, call, and web making it impossible for consumer care executives to track and solve the issues in a timely manner.
Our easy to use solution allows consumers to send all their grievances, queries related to various matters, and even make payments via one channel. The system can categorize queries under relevant heads which makes it easier for your staff to respond to the queries in an efficient manner at a faster pace.
Accurate gas meter reading and billing – this what every business is dreaming of and that is exactly what SMART360 is all about.
Lack of an accurate billing system leads to underpaying by consumers which hurt the bottom line of your business. Fraudulent consumptions and dispute over bills are some of the other major challenges faced by companies that rely on manual billing.
Our GPS enabled photo meter billing feature ensures on the spot and accurate meter reading. The system is designed to ensure pre-audit, validation, and quality assurance of meter data. From accurate meter reading to bill printing and distribution,the solution is equipped to ensure smooth operations.
Bill generation and distribution are done digitally and the distribution of every printed bill can be tracked digitally too.
Generating bills is one thing and distributing them on time is another. When done manually errors can creep in, and bills can be distributed to wrong addresses which result in nonpayment. The lack of traceability and transparency of bills can indeed hurt your growth.
SMART360 can perform spot billing and can even digitally trace printed bills. The GPS enabled system ensures that the bill is generated and delivered to the right consumer with accurate usage and payment information. Bill generation, payment collection, and management of outstanding payments – everything seems simple when you have this smart solution by your side.
Easier payment methods for consumers and better cash flow for you - this is what the digital payment feature can ensure.
Processing physical checks not just takes time but demands the deployment of resources to get the task done. The lack of a proper tracking system most often leads to unpaid outstanding amount and reduced cash flow as well.
A secure and faster payment mode that is what our solution can offer. The online payment option can also help keep a track of consumers with outstanding payment and take necessary actions at the right time. You can even collect check or payments digitally and that too on the spot when you integrate the system to your operations. Didn't we tell you better payment methods essentially mean better cash flow?
A technological innovation that understands the importance of data and handles it carefully and discreetly that's what SMART360 is all about.
When you rely on manual operations, there is no way to collect and analyze data. From consumer usage to outstanding payment, there is no way manual operations can offer you real-time data, let alone any useful business insight. This can lead to your business creating and deploying ineffective growth strategies.
From accurate meter data to the cost of maintaining your assets, our system can offer insight into useful business data. This data is stored in a secure way and is handled efficiently by the system. As they say, the right data can offer innumerable business intelligence.
Effective asset maintenance and tracking solution can indeed help ensure efficient maintenance and tracking of your assets on time.
Lost or damaged assets and lack of timely maintenance among others are some of the major issues faced by companies. Not performing regular maintenance and maintenance cost evaluation is hurting many businesses.
The Asset Management and Tracking feature on our smart system helps you create a digital catalogue of the assets including phots and GPS location of them. The system can send real-time alerts regarding the damage or breakdown of any assets. The system can also keep a record of maintenance schedules and alert you on time which will help you not just ensure that the asset serves it lifecycle but save huge operational costs.
Our characterstics that makes a difference.Blogs
Ideas matter; ingenious ideas matter the most. The experts at Bynry are known for creating future forward solutions that can stand the test of time. When you collaborate with us, success takes care of itself.
Services and solutions that are reliable cannot just win consumers but also help you outpace competition. We serve as the most reliable IT partner for your business and drive you towards unmatched growth and success.
If you can't measure it, you can't improve it. Our solutions are designed to offer measureable results and trackable progress. By partnering with us, you gain valuable insights and can take the right decisions at the tight right time.
Do you want to know how we helped a leading company acquire more than Three Hundred Thousand Consumers in a short span of
Check out our case study.
Know Us Better Through Our Client.Read case studies
Finding a solution partner who understands both technology and natural gas industry was one of the major challenges we faced. Team Bynry successfully implemented the solution and ensured smooth tranisition in just 90 days and helped us to increase by 30% overall operation efficiency.
FlowSmart's Photo meter reading has been a part of our organization for a few years now. The solution has undoubtedly transformed the way we do business. Ever since we installed Bynry's solution, it really saves me time and effort as it helped us achieve 100% accuracy in meter reading and billing. Yes, it also reduced the consumer complaint by 60%. If you are looking for a solution to ensure smooth operations, FlowSmart has got you covered.
Get in touch with us right away to bring in new users who are going to stay with you forever to your gas distribution network.