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BGL Partnered With Bynry To Digitally Transform Their PNG Operations

Bhagyanagar Gas Limited (BGL) availed Bynry’s digital transformation services to streamline their PNG distribution services. The solutions helped BGL achieve 30% overall operational efficiency. The implementation was completed in just 90 days.

Summary

  • Sluggish New Registration Process
  • Clumsy Billing Cycle And Payment Delay
  • High Average Billing and Collection due
  • Incompetent Consumer Care
  • Lack of Traceability
  • GPS aided and route sequenced photo meter reading
  • Digital & Faster consumer registration process
  • Better Consumer Servicing
  • Secure and integrated payment methods
  • Real-time dashboard and MIS reports
Scope

Digitization of end-to-end services including setting up a new service collection, meter reading, billing, digital payments and consumer service.

CONSUMER BASE

20,000

CONSUMER CATEGORIES

Domestic (PNG)

ENGAGMENT PERIOD

Ongoing

Finding a solution partner who understands both technology and natural gas industry was one of the major challenges we faced. Team Bynry successfully implemented the solution and ensured smooth tranisition in just 90 days and helped us to increase by 30% overall operation efficiency.

BGL

Commercial Head Vadodara

Challenges and Solutions

Though the customer base was growing, Water cooperation was not seeing the profits they wanted.

End-To-End Digital Transformation,
Unmatched Overall Growth

Though the customer base was growing, Water cooperation
was not seeing the profits they wanted.

30 %

EFFICIENCY IMPROVEMENT

100 %

DATA QUALITY IMPROVEMENT

60 %

BILLING ACCURACY INCREASE

30 %

AVERAGE BILLING REDUCTION

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