Cloud-Based Utility Billing Software by Bynry

Streamline the meter-to-cash process with SMART360, cloud based utility billing software

Business
Challenges

Increasing revenue debt with estimated billing.

Changing billing terms with dynamic rates, charges, bill components, and service agreements.

Complex accounting integration causes transaction settlement to be delayed and incorrect.

Revenue debt results from unmapped outstanding and payment collection.

Managing multiple billing cycles, bill reruns, and adjustments is tedious.

Managing various printing and distribution vendors on different platforms.

Utility bill management software with proven accuracy and easy rates and maintenance

Integrate customer service and billing to provide exceptional service that delights and nurtures customer's trust. Create and implement complex rating plans with ease and provide multiple digital payment options.

Customize billing plans & service agreements

Set up billing rules and formats using pre-configured templates with our versatile billing utility software. It allows easy creation or modification of service agreement terms, applies offers, penalties, and surcharges seamlessly, and automatically notifies the customer.

Collect payments. Manage outstandings. Generate notices.

Collect payments via digital and manual modes with an integrated payment gateway. Monitoring of transaction settlement in real-time. Manage outstanding accounts and generate disconnection notices.

Map GL codes for finance & accounting

Smart360 will generate accounting-ready billing and payment records by integrating general ledger codes into billing components and financial records.

Seamless, customized, and fast bill generation

Customized 15 billing components as per the customer’s needs. Reduced billing errors through the automatic conditional mapping of all bill components by referring to service agreements and quickly generating bills.

Integrated digital payment mechanisms

Smart360 Bill Pay solutions, one of the best utility billing software options available, are hosted and operated entirely by Bynry. With the help of a secure, PCI-certified cloud provider, we ensure that billing and collection operate smoothly while remaining compliant with the latest consumer data protection and security requirements.

Integrate printing and delivery vendors

Manage multiple vendors using a single platform to print and distribute bills in a timely manner. Monitor vendor activities and handle disputes without affecting business operations.

Let us help you with digital transformation of utilities

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A leading gas utility boosts customer satisfaction with Bynry's SMART360 platform.

Issuing bills on time was one of the major headaches utility faced before SMART360. It used to take around 60 days to create and distribute bills. After implementing our Smart Billing Module by SMART360 Platform, billing including meter- data reading and bill distribution cycle got streamlined and got down upto 20 days. Utility saved a lot of time and cost by implementing Bynry’s SMART360 platform.

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Learn from the best

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Steve explains how cloud technology can assist utilities in remotely monitoring assets.

Steve Richmond

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What do utility experts have to say?

Utilities are facing the challenge of increasing rates for their customers while also ensuring that those rates are affordable. Data analytics can help utilities better understand the demographics of the community and make informed decisions about rate structures that take into account the ability of customers to pay.

Smart meters allow utilities to better serve their customers by reducing contact and increasing efficiency in water use, while also troubleshooting problems and establishing new service connections.

Utilities stand to benefit the most from using tools like ours to quickly assess options and create plans for treatment works under a range of potential future scenarios that may be difficult to predict or plan for.