Utility Management Software for Finance Directors

Utility-focused. Industry-recognized. Investor-backed.

TRUST

See how small and mid-sized utilities achieved measurable ROI with SMART360.

00⁺

Meters Live

ROI Increased

Less Ops Investment

Built-in Integrations

What's Really Costing Your Utility

Per-User Licensing Traps

Legacy vendors charge per seat. Your costs grow with staff, not service.

Module Add-On Stacking

You shouldn't need five purchase orders to run one utility.

Hidden Implementation Costs

Implementation overruns are the norm with legacy CIS. They shouldn't be.

Unpredictable Annual Increases

Vendor lock-in turns renewals into ransom notes.

One subscription. Every module. Unlimited users. Your cost scales with your meter count, not your headcount.

How SMART360 Changes the Math

Pay-Per-Meter Pricing

No per-user fees — unlimited users included. Costs scale with your utility, not your headcount.

One monthly rate based on active meters

No per-user fees — unlimited users included

Costs scale with your utility, not your headcount

One Platform. One Subscription.

Billing, CIS, meters, field service, assets. Customer portal and mobile app included.

Billing, CIS, meters, field service, assets included

Customer portal and mobile app included

No separate contracts per capability

Transparent Implementation

Fixed implementation fee quoted upfront. Data migration included with OCR engine.

Fixed implementation fee quoted upfront

20-24 week structured go-live timeline

No change orders. No scope creep.

Real-Time Financial Reporting

Billing accuracy monitoring (99% verified). Board-ready reports generated 80% faster.

Revenue dashboards updated in real time

Collections tracking and aging reports

Board-ready reports generated 80% faster

Success Story

Water Utility

How Island Water Authority runs 20,000+ consumers across two islands without a legacy headache

99.7%

Billing Automation Rate

2.3 days

Average Service Request Resolution

95.2%

Meter Read Validation Accuracy

Size: 28,000 connections

28,000 connections. How a municipal utility replaced legacy systems and achieved 99% billing accuracy with 47% lower costs in year one.

Read Full Case Study

Questions Finance Directors Ask

How is the monthly subscription calculated?

Pricing is based strictly on your active meter count. This single subscription covers the core CIS, all platform modules, and unlimited user seats. You will never be charged a per-user licensing fee as your staff grows.

Are there any hidden costs in the implementation fee?

No. We quote a fixed implementation fee upfront. This includes data migration (supported by our OCR engine), system configuration, staff training, and 20-24 weeks of structured go-live support. We do not do change orders or scope creep.

Is SMART360 considered a capital expense (CapEx) or an operating expense (OpEx)?

As a cloud-native SaaS platform, SMART360 is classified as an operating expense (OpEx). This allows your utility to avoid massive upfront capital outlays while maintaining highly predictable annual software budgets.

How does SMART360 impact Total Cost of Ownership (TCO) and year-one ROI?

By eliminating seat-limited licenses, module add-ons, and unpredictable annual escalations, utilities see an immediate drop in TCO. Utilities switching from legacy systems have achieved up to a 49% reduction in operational costs in year one - saving upwards of $240,000.

What happens to our rate as we add more meters and connections?

Your costs scale transparently. As your utility grows and adds more active meters, your per-meter rate dynamically adjusts. You get the technology capacity you need to expand without triggering sudden contract renegotiations or penalties.

Do we have to pay extra for financial reporting features or integrations?

No. Real-time revenue dashboards, billing accuracy monitoring (99.7% verified), and board-ready reporting tools are included out-of-the-box. Your essential integrations are built-in from day one.

For Finance Directors

49% Lower Costs.
Year One.